The rules that apply when you use Orcus Technology services. Plain language where we can.
By signing up for or using Orcus Technology services ("Services"), you agree to be bound by these Terms of Service. If you don't agree, please don't use our Services.
Orcus provides web hosting, domain registration, server, and related infrastructure services. Specifics of each service plan are listed on the corresponding product page. Features and limits may change with reasonable notice.
You're responsible for:
You may not use our Services to:
We reserve the right to suspend accounts engaged in prohibited activity.
Services are billed in advance per the selected billing cycle. Renewal payments are charged automatically unless auto-renewal is disabled. We accept bKash, Nagad, Rocket, debit/credit cards, and bank transfers.
Prices are in BDT and exclude any applicable VAT. We may change pricing with 30 days notice for renewal periods.
We commit to 99.9% monthly uptime for hosting and server services. If we miss this target, you're entitled to a service credit calculated as a percentage of your monthly fee, up to 100% of the fee for severe outages.
While we maintain backups as a courtesy, you are ultimately responsible for maintaining your own backups of critical data. We are not liable for data loss caused by user actions, third-party services, or events beyond our reasonable control.
To the maximum extent permitted by law, Orcus Technology's total liability for any claim arising from your use of the Services is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
You may cancel your service at any time from your dashboard or by contacting support. We may terminate or suspend service for non-payment, violation of these terms, or activity that harms our infrastructure or other users — with notice where reasonable.
We may update these terms occasionally. Material changes will be communicated via email or dashboard notification at least 30 days before they take effect. Continued use after changes constitutes acceptance.
Questions about these terms? Email legal@orcus.bd or write to our office in Banani, Dhaka.